1) DO YOU OFFER VOLUME AND CONTRACTOR ACCOUNT DISCOUNTS?
Yes, we do! If you're a contractor, please register with us here get your unique discount code, and be part of our network to get free leads. Please call us at 1(800) 688 1796 to learn about the benefits of being in our network. For high volume orders (over 20 tons) we can provide a custom quote with the volume discount applied.
2) CAN I GET A SAMPLE?
Yes, we can send samples. Please email us at Support@stonesdirect.com and indicate what product you're interested in along with your address. There is a fee for shipping but the samples are free. Should you ultimately place an order, we will credit you the shipping fee for the sample provided your order is over $2500. Some samples can be ordered online by clicking on the blue hyperlink below the add to cart button directly on the product pages. Please note samples are for color purposes only.
3) WHERE DO YOU SHIP TO? HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
We currently ship to the United States and Canada. Lead times are generally 1-4 weeks depending on time of year and other variables. Special orders may take longer.
4) HOW MUCH IS SHIPPING?
Shipping costs are calculated using an automated system across 100's of carriers. We subsidize this fee and you'll see the cost in your cart when you answer a few questions.
5) HOW DO I KNOW HOW MUCH I NEED?
We make this easy for you on the product page. Just enter your facefeet, sq ft or linear feet to determine tonnage. If the product shows per piece, take the average length of each piece and calculate the number of pieces based on your measurement.
6) CAN I PICK UP THE STONES? Unless you have a commercial vessle, the quarries will not allow pickup, so you'd need to get it delivered.
7) DO YOU HAVE INSTALLERS?
We have a network of contractors, contact us to see if we have one in your area.