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Stepping Stones | FREQUENTLY ASKED QUESTIONS

DO YOU OFFER VOLUME AND CONTRACTOR ACCOUNT DISCOUNTS?

Yes, we do! If you're a contractor, please register with us here get your unique discount code, and be part of our network to get free leads. Please call us at 1(800) 688 1796 to learn about the benefits of being in our network.

CAN I GET A SAMPLE?

Yes, we can send samples by clicking the samples link below the 'add to cart' button on any product page. Alternatively you can email us at Support@stonesdirect.com and indicate what product you're interested in along with your address. There is a subsidized shipping fee but the samples are free! Also, we will refund the cost of the shipping, should you place an order!

WHERE DO YOU SHIP TO? HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

We currently ship to the United States. For any other regions, please contact us at 1(800) 688 1796 to see if we can help.! We are relatively quick given we are quarry direct but it depends on the time of year, as spring and summer are generally busier. Lead times are generally 2-4 weeks. Special orders may take longer.

HOW MUCH DO PRODUCTS COST? How do I know how much I need?

Product pricing is found on all product pages and we have a wide variety of stones for all budgets! Don't know how much you need? Just enter your sq footage, linear footage, or number of pieces on the product page and we'll calculate that for you. All shipping costs, calculated in your cart, are subsidized and dependent on the distance from the quarry, order volume, and weight. we guarantee the best price as we are quarry direct. To view more stepping stones photos, please visit our idea gallery

Can stepping stones be used in various climates?

Yes, stepping stones are suitable for various climates. However, in regions with freezing temperatures, it's important to choose materials that can withstand frost and thaw cycles without cracking. Proper installation with adequate drainage also helps prevent damage in freezing conditions.

Can you lay stepping stones directly on dirt?

While you can lay stepping stones directly on dirt, it's recommended to prepare a stable base for better durability. Clear the area of debris, level the ground, and consider placing the stepping stones on a bed of well-compacted sand or gravel. This helps prevent settling, and unevenness and promotes a more stable and long-lasting pathway.

How do you prepare the ground for stepping stones?

To prepare the ground for stepping stones, clear debris, and level the area. Excavate the soil, creating a slight depression for the stones. Optionally, add a layer of well-compacted sand or gravel to enhance stability and drainage. Ensure a smooth, level surface before placing the stepping stones for a secure and durable pathway.

What should I put under stepping stones?

For stable and long-lasting placement, it's advisable to put a well-compacted base of sand or gravel under stepping stones. This provides a level surface, aids in drainage, and minimizes the risk of settling or unevenness. Proper preparation of the substrate ensures the stepping stones remain secure and durable over time.

How do you hold stepping stones in place?

To hold stepping stones in place, ensure a well-prepared base by clearing debris and leveling the ground. If desired, add a layer of compacted sand or gravel for stability. Press the stones firmly into the substrate, creating a snug fit. Additionally, filling the gaps between stones with sand or gravel helps secure them and prevents shifting, ensuring a stable and durable pathway.