Stone Steps Q&A

Question 1

How is my payment information handled when I purchase the stone steps? View answer

Asked 7 ´days ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 2

Are returns accepted for the stone steps? View answer

Asked 7 ´days ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 3

Do you provide installers for the stone steps? View answer

Asked 7 ´days ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 4

What payment methods are accepted for purchasing the stone steps? View answer

Asked 7 ´days ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 5

What is a 3PL carrier mentioned in shipping details? View answer

Asked 7 ´days ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 6

Can I pick up my stones directly from the quarry? View answer

Asked 7 ´days ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 7

How are orders under 10 tons and pallets less than or equal to 1 ton delivered? View answer

Asked 7 ´days ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 8

What does LTL mean in the context of shipping? View answer

Asked 7 ´days ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 9

Are samples of the stone steps meant to show structural properties? View answer

Asked 7 ´days ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 10

What width options are available for the steps? View answer

Asked 7 ´days ago | Steps - Natural- Gordonville - Pennsylvania

Question 11

What thickness options are there for the steps? View answer

Asked 7 ´days ago | Steps - Natural- Gordonville - Pennsylvania

Question 12

How many 3-foot wide steps are included per pallet for the 2-5 inch thickness? View answer

Asked 7 ´days ago | Steps - Natural- Gordonville - Pennsylvania

Question 13

How many 5-foot wide steps are included per pallet for the 2-5 inch thickness? View answer

Asked 7 ´days ago | Steps - Natural- Gordonville - Pennsylvania

Question 14

How many 4-foot wide steps are included per pallet for the 2-5 inch thickness? View answer

Asked 7 ´days ago | Steps - Natural- Gordonville - Pennsylvania

Question 15

How many 4-foot wide steps are included per pallet for the 5-8 inch thickness? View answer

Asked 7 ´days ago | Steps - Natural- Gordonville - Pennsylvania

Question 16

What are the available color options for the steps? View answer

Asked 7 ´days ago | Steps - Natural- Gordonville - Pennsylvania

Question 17

What are the full dimension options for the steps? View answer

Asked 7 ´days ago | Steps - Natural- Gordonville - Pennsylvania

Question 18

How many 3-foot wide steps are included per pallet for the 5-8 inch thickness? View answer

Asked 7 ´days ago | Steps - Natural- Gordonville - Pennsylvania

Question 19

How many 5-foot wide steps are included per pallet for the 5-8 inch thickness? View answer

Asked 7 ´days ago | Steps - Natural- Gordonville - Pennsylvania

Question 20

Can I buy a different quantity of steps than what's included on a pallet? View answer

Asked 7 ´days ago | Steps - Natural- Gordonville - Pennsylvania

Question 21

How long does delivery take? View answer

Asked 7 ´days ago | Steps - Natural- Gordonville - Pennsylvania

Question 22

Are contractor or volume discounts available? View answer

Asked 7 ´days ago | Steps - Natural- Gordonville - Pennsylvania

Question 23

What equipment is required for offloading pallets over 1 ton? View answer

Asked 7 ´days ago | Steps - Natural- Gordonville - Pennsylvania

Question 24

Can I get a sample of the steps before ordering? View answer

Asked 7 ´days ago | Steps - Natural- Gordonville - Pennsylvania

Question 25

How are lighter orders (under 1 ton or under 10 tons total) delivered? View answer

Asked 7 ´days ago | Steps - Natural- Gordonville - Pennsylvania

Question 26

Where do you ship the steps? View answer

Asked 7 ´days ago | Steps - Natural- Gordonville - Pennsylvania

Question 27

How is shipping cost calculated? View answer

Asked 7 ´days ago | Steps - Natural- Gordonville - Pennsylvania

Question 28

Are the steps returnable or refundable? View answer

Asked 7 ´days ago | Steps - Natural- Gordonville - Pennsylvania

Question 29

How do I calculate how many steps I need? View answer

Asked 7 ´days ago | Steps - Natural- Gordonville - Pennsylvania

Question 30

Are these steps made from natural stone? View answer

Asked 5 ´days ago | Steps - Rockfaced - Gordonville - Pennsylvania

Question 31

Do the steps have a slip-resistant surface? View answer

Asked 5 ´days ago | Steps - Rockfaced - Gordonville - Pennsylvania

Question 32

What widths are offered for the steps? View answer

Asked 5 ´days ago | Steps - Rockfaced - Gordonville - Pennsylvania

Question 33

Can I use these steps in commercial spaces? View answer

Asked 5 ´days ago | Steps - Rockfaced - Gordonville - Pennsylvania

Question 34

What finish options are available for the edges of the steps? View answer

Asked 5 ´days ago | Steps - Rockfaced - Gordonville - Pennsylvania

Question 35

Can I request a sample of the steps before ordering? View answer

Asked 5 ´days ago | Steps - Rockfaced - Gordonville - Pennsylvania

Question 36

Are contractor or volume discounts available? View answer

Asked 5 ´days ago | Steps - Rockfaced - Gordonville - Pennsylvania

Question 37

Where do you ship these steps? View answer

Asked 5 ´days ago | Steps - Rockfaced - Gordonville - Pennsylvania

Question 38

How long does delivery take? View answer

Asked 5 ´days ago | Steps - Rockfaced - Gordonville - Pennsylvania

Question 39

What shipping methods are used? View answer

Asked 5 ´days ago | Steps - Rockfaced - Gordonville - Pennsylvania

Question 40

Are the steps weather-resistant? View answer

Asked 5 ´days ago | Steps - Rockfaced - Gordonville - Pennsylvania

Question 41

What areas are these steps ideal for? View answer

Asked 5 ´days ago | Steps - Rockfaced - Gordonville - Pennsylvania

Question 42

Is liftgate service available for delivery? View answer

Asked 5 ´days ago | Steps - Rockfaced - Gordonville - Pennsylvania

Question 43

Can the quarry split heavy pallets into smaller units? View answer

Asked 5 ´days ago | Steps - Rockfaced - Gordonville - Pennsylvania

Question 44

How is shipping cost calculated? View answer

Asked 5 ´days ago | Steps - Rockfaced - Gordonville - Pennsylvania

Question 45

Do I need special equipment to unload the steps? View answer

Asked 5 ´days ago | Steps - Rockfaced - Gordonville - Pennsylvania

Question 46

What kind of surface do I need for delivery? View answer

Asked 5 ´days ago | Steps - Rockfaced - Gordonville - Pennsylvania

Question 47

What is special about the finish of these treads? View answer

Asked 5 ´days ago | Treads - Maryland

Question 48

Are these treads suitable for both indoor and outdoor use? View answer

Asked 5 ´days ago | Treads - Maryland

Question 49

Are these treads slip-resistant and fadeless? View answer

Asked 5 ´days ago | Treads - Maryland

Question 50

Can these treads be used around pools? View answer

Asked 5 ´days ago | Treads - Maryland

Stone Steps Q&A

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