Stone Steps & Treads Q&A

Question 1

Are the step treads designed to be stacked? View answer

Asked 2 ´months ago | Step Treads - Gauged - 6" (8/pack) - Texas

Question 2

Are these step treads compatible with Classicstone™ products? View answer

Asked 2 ´months ago | Step Treads - Gauged - 6" (8/pack) - Texas

Question 3

How are the step treads shipped? View answer

Asked 2 ´months ago | Step Treads - Gauged - 6" (8/pack) - Texas

Question 4

Can contractors get a discount on these step treads? View answer

Asked 2 ´months ago | Step Treads - Gauged - 6" (8/pack) - Texas

Question 5

Can I request a sample of the step treads? View answer

Asked 2 ´months ago | Step Treads - Gauged - 6" (8/pack) - Texas

Question 6

What is the finish of the face and back of these steps? View answer

Asked 2 ´months ago | Steps - Snapped Face & Back- 18" Or 24" Depth - Napoleon - Michigan

Question 7

What are all the available dimensions for these steps? View answer

Asked 2 ´months ago | Steps - Snapped Face & Back- 18" Or 24" Depth - Napoleon - Michigan

Question 8

What kind of appearance do these steps have? View answer

Asked 2 ´months ago | Steps - Snapped Face & Back- 18" Or 24" Depth - Napoleon - Michigan

Question 9

Are these steps easy to integrate with other landscape materials? View answer

Asked 2 ´months ago | Steps - Snapped Face & Back- 18" Or 24" Depth - Napoleon - Michigan

Question 10

How long does delivery take for these steps? View answer

Asked 2 ´months ago | Steps - Snapped Face & Back- 18" Or 24" Depth - Napoleon - Michigan

Question 11

Are contractor discounts available for these steps? View answer

Asked 2 ´months ago | Steps - Snapped Face & Back- 18" Or 24" Depth - Napoleon - Michigan

Question 12

Can I request a sample of these steps? View answer

Asked 2 ´months ago | Steps - Snapped Face & Back- 18" Or 24" Depth - Napoleon - Michigan

Question 13

How do I figure out how many steps I need? View answer

Asked 2 ´months ago | Steps - Snapped Face & Back- 18" Or 24" Depth - Napoleon - Michigan

Question 14

Are there multiple dimensions available for these stone steps? View answer

Asked 2 ´months ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 15

Can I get a sample of the stone steps before ordering? View answer

Asked 2 ´months ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 16

Are the stone steps available for volume or contractor discounts? View answer

Asked 2 ´months ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 17

How do I know how much stone I need for my project? View answer

Asked 2 ´months ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 18

What if I don’t have equipment to offload heavy pallets? View answer

Asked 2 ´months ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 19

How is the shipping cost for the stone steps calculated? View answer

Asked 2 ´months ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 20

What equipment do I need to offload pallets over 1 ton? View answer

Asked 2 ´months ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 21

How is my payment information handled when I purchase the stone steps? View answer

Asked 2 ´months ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 22

What is a 3PL carrier mentioned in shipping details? View answer

Asked 2 ´months ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 23

Can I pick up my stones directly from the quarry? View answer

Asked 2 ´months ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 24

How are orders under 10 tons and pallets less than or equal to 1 ton delivered? View answer

Asked 2 ´months ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 25

What does LTL mean in the context of shipping? View answer

Asked 2 ´months ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 26

Are samples of the stone steps meant to show structural properties? View answer

Asked 2 ´months ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 27

How many 4-foot wide steps are included per pallet for the 2-5 inch thickness? View answer

Asked 2 ´months ago | Steps - Natural- Gordonville - Pennsylvania

Question 28

What are the available color options for the steps? View answer

Asked 2 ´months ago | Steps - Natural- Gordonville - Pennsylvania

Question 29

Can I buy a different quantity of steps than what's included on a pallet? View answer

Asked 2 ´months ago | Steps - Natural- Gordonville - Pennsylvania

Question 30

What equipment is required for offloading pallets over 1 ton? View answer

Asked 2 ´months ago | Steps - Natural- Gordonville - Pennsylvania

Question 31

How are lighter orders (under 1 ton or under 10 tons total) delivered? View answer

Asked 2 ´months ago | Steps - Natural- Gordonville - Pennsylvania

Question 32

How is shipping cost calculated? View answer

Asked 2 ´months ago | Steps - Natural- Gordonville - Pennsylvania

Question 33

How do I calculate how many steps I need? View answer

Asked 2 ´months ago | Steps - Natural- Gordonville - Pennsylvania

Question 34

What color options are available for these stones? View answer

Asked 2 ´months ago | Patio Stones/steps - Natural - Napoleon - Michigan

Question 35

What are the dimensions of each stone? View answer

Asked 2 ´months ago | Patio Stones/steps - Natural - Napoleon - Michigan

Question 36

How long does delivery take? View answer

Asked 2 ´months ago | Patio Stones/steps - Natural - Napoleon - Michigan

Question 37

Are the shapes of the stones uniform or unique? View answer

Asked 2 ´months ago | Patio Stones/steps - Natural - Napoleon - Michigan

Question 38

Can I get a sample of these stones before ordering? View answer

Asked 2 ´months ago | Patio Stones/steps - Natural - Napoleon - Michigan

Question 39

How are shipping costs calculated? View answer

Asked 2 ´months ago | Patio Stones/steps - Natural - Napoleon - Michigan

Question 40

Do you provide installation services? View answer

Asked 2 ´months ago | Patio Stones/steps - Natural - Napoleon - Michigan

Question 41

Do you offer discounts for contractors or high-volume orders? View answer

Asked 2 ´months ago | Patio Stones/steps - Natural - Napoleon - Michigan

Question 42

What is required for LTL (Less-Than-Truckload) delivery? View answer

Asked 2 ´months ago | Patio Stones/steps - Natural - Napoleon - Michigan

Question 43

Are there any restrictions on delivery locations? View answer

Asked 2 ´months ago | Patio Stones/steps - Natural - Napoleon - Michigan

Question 44

What equipment is needed for TL (Truckload) deliveries? View answer

Asked 2 ´months ago | Patio Stones/steps - Natural - Napoleon - Michigan

Question 45

Can I pick up my order from the quarry? View answer

Asked 2 ´months ago | Patio Stones/steps - Natural - Napoleon - Michigan

Question 46

What delivery methods are used for shipping these stones? View answer

Asked 2 ´months ago | Patio Stones/steps - Natural - Napoleon - Michigan

Question 47

What are stone steps made of? View answer

Asked 2 ´months ago | Steps - Maryland

Question 48

What is the shape of the steps? View answer

Asked 2 ´months ago | Steps - Maryland

Question 49

Are the steps durable? View answer

Asked 2 ´months ago | Steps - Maryland

Question 50

Where can these stone steps be installed? View answer

Asked 2 ´months ago | Steps - Maryland

Stone Steps & Treads Q&A

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