All Products Q&A

Question 1

What is the thickness of the tread? View answer

Asked 7 ´days ago | Treads - 2" Thick, 12" X 48" - Ontario

Question 2

What are all the dimensions of the 12" x 48" tread? View answer

Asked 7 ´days ago | Treads - 2" Thick, 12" X 48" - Ontario

Question 3

What is the length of the tread in the 12" x 48" size option? View answer

Asked 7 ´days ago | Treads - 2" Thick, 12" X 48" - Ontario

Question 4

What are all the dimensions of the 12" x 60" tread? View answer

Asked 7 ´days ago | Treads - 2" Thick, 12" X 48" - Ontario

Question 5

What is the width of the tread? View answer

Asked 7 ´days ago | Treads - 2" Thick, 12" X 48" - Ontario

Question 6

What are the available size options for the treads? View answer

Asked 7 ´days ago | Treads - 2" Thick, 12" X 48" - Ontario

Question 7

What is the length of the tread in the 12" x 60" size option? View answer

Asked 7 ´days ago | Treads - 2" Thick, 12" X 48" - Ontario

Question 8

Are the treads made of natural stone? View answer

Asked 7 ´days ago | Treads - 2" Thick, 12" X 48" - Ontario

Question 9

Are the treads low maintenance? View answer

Asked 7 ´days ago | Treads - 2" Thick, 12" X 48" - Ontario

Question 10

Are the treads weather-resistant? View answer

Asked 7 ´days ago | Treads - 2" Thick, 12" X 48" - Ontario

Question 11

Are these treads suitable for both residential and commercial use? View answer

Asked 7 ´days ago | Treads - 2" Thick, 12" X 48" - Ontario

Question 12

Are contractor or volume discounts available? View answer

Asked 7 ´days ago | Treads - 2" Thick, 12" X 48" - Ontario

Question 13

Where do you ship these treads? View answer

Asked 7 ´days ago | Treads - 2" Thick, 12" X 48" - Ontario

Question 14

Can I use these treads for garden pathways and pool areas? View answer

Asked 7 ´days ago | Treads - 2" Thick, 12" X 48" - Ontario

Question 15

Can I pick up my order from the quarry? View answer

Asked 7 ´days ago | Treads - 2" Thick, 12" X 48" - Ontario

Question 16

Do you offer installation services? View answer

Asked 7 ´days ago | Treads - 2" Thick, 12" X 48" - Ontario

Question 17

How long does delivery take? View answer

Asked 7 ´days ago | Treads - 2" Thick, 12" X 48" - Ontario

Question 18

How is shipping cost calculated? View answer

Asked 7 ´days ago | Treads - 2" Thick, 12" X 48" - Ontario

Question 19

What are the dimensions of the 12” x 24” paver? View answer

Asked 7 ´days ago | Pavers - Washington

Question 20

What are the dimensions of the 12” x 12” paver? View answer

Asked 7 ´days ago | Pavers - Washington

Question 21

What are the dimensions of the 12” x 30” paver? View answer

Asked 7 ´days ago | Pavers - Washington

Question 22

What are the dimensions of the 24” x 24” paver? View answer

Asked 7 ´days ago | Pavers - Washington

Question 23

What are the dimensions of the 18” x 24” paver? View answer

Asked 7 ´days ago | Pavers - Washington

Question 24

What type of material are the pavers made from? View answer

Asked 7 ´days ago | Pavers - Washington

Question 25

What kind of finish do the edges of the pavers have? View answer

Asked 7 ´days ago | Pavers - Washington

Question 26

Are the pavers suitable for outdoor living areas like patios and yards? View answer

Asked 7 ´days ago | Pavers - Washington

Question 27

Are these pavers good for walkways and pathways? View answer

Asked 7 ´days ago | Pavers - Washington

Question 28

What color variations are available for the pavers? View answer

Asked 7 ´days ago | Pavers - Washington

Question 29

Is my payment information secure? View answer

Asked 9 ´days ago | Caps - Washington

Question 30

Are there discounts for contractors or volume orders? View answer

Asked 9 ´days ago | Caps - Washington

Question 31

Are returns accepted for stone column caps? View answer

Asked 9 ´days ago | Caps - Washington

Question 32

Are there multiple dimensions available for these stone steps? View answer

Asked 8 ´days ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 33

Can I get a sample of the stone steps before ordering? View answer

Asked 8 ´days ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 34

How long does shipping usually take for the stone steps? View answer

Asked 8 ´days ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 35

What colors are the natural stone steps available in? View answer

Asked 8 ´days ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 36

Are the stone steps available for volume or contractor discounts? View answer

Asked 8 ´days ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 37

How do I know how much stone I need for my project? View answer

Asked 8 ´days ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 38

What if I don’t have equipment to offload heavy pallets? View answer

Asked 8 ´days ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 39

How is the shipping cost for the stone steps calculated? View answer

Asked 8 ´days ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 40

What equipment do I need to offload pallets over 1 ton? View answer

Asked 8 ´days ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 41

Where are these stone steps shipped to? View answer

Asked 8 ´days ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 42

How is my payment information handled when I purchase the stone steps? View answer

Asked 8 ´days ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 43

Are returns accepted for the stone steps? View answer

Asked 8 ´days ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 44

Do you provide installers for the stone steps? View answer

Asked 8 ´days ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 45

What payment methods are accepted for purchasing the stone steps? View answer

Asked 8 ´days ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 46

What is a 3PL carrier mentioned in shipping details? View answer

Asked 8 ´days ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 47

Can I pick up my stones directly from the quarry? View answer

Asked 8 ´days ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 48

How are orders under 10 tons and pallets less than or equal to 1 ton delivered? View answer

Asked 8 ´days ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 49

What does LTL mean in the context of shipping? View answer

Asked 8 ´days ago | Steps - Snapped - Thermal- Gordonville - Pennsylvania

Question 50

What are the dimensions of the pavers in the 1 1/4" project pack? View answer

Asked 8 ´days ago | De Terra™ Stone Path Pavers - Gauged - 1 1/4" - Georgia

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